Coronavirus Update

A message to our loyal guests, property owners, and friends regarding the COVID-19 outbreak - Read Here

TO OUR LOYAL GUESTS, PROPERTY OWNERS, AND FRIENDS

Thank you for your continued loyalty and trust in Vacation Time of Hilton Head Island, Inc. in these uncertain times. Our commitment to you has never been stronger as we face the challenges of the COVID-19 pandemic together.

We are continuously monitoring the ever-changing circumstances surrounding the coronavirus and are going above and beyond to keep our guests, employees, properties and offices safe.

FACE MASK REQUIREMENT:

WHEREAS, the Town Council finds that it is in the best interest of the Town that an Emergency Ordinance be adopted requiring the wearing of cloth or other types of face coverings in certain circumstances,, and that the Emergency Ordinance be put into immediate effect during this State of Emergency. 

NOW, THEREFORE, BE IT ORDERED, AND ORDAINED BY THE TOWN COUNCIL FOR THE TOWN OF HILTON HEAD ISLAND, SOUTH CAROLINA, AND IT IS ORDAINED BY THE AUTHORITY OF THE SAID COUNCIL, AS FOLLOWS: 1. As used in this Ordinance, “Face Covering” means a cloth or other type of masking device that covers the wearer’s nose and mouth, and which remains in place without use of the wearer’s hands. Page 2 of 3 2. As used in this Ordinance, “Commercial Business Establishment” means any establishment located in a closed building or other indoor environment that primarily sells or provides goods or services, or a combination of them, to the general public, including but not limited to, grocery stores, restaurants, lobbies and public spaces in hotels, motels and timeshare complexes, pharmacies, bars, salons, retail stores, medical and dental offices. 3. Subject only to the exemptions and exceptions stated in Section 6 of this Ordinance, any person entering any Commercial Business Establishment in the municipal limits of the Town must wear a Face Covering while inside the Commercial Business Establishment. 4. Commercial Business Establishments shall post conspicuous signage at all entrances to the establishment informing its patrons of the requirements of Section (3) of this Ordinance. 5. All Commercial Business Establishments in the municipal limits of the Town shall require all employees to wear a Face Covering at all times that the employees are in any area where the general public is allowed, or when the employees must be in close proximity to one another. 6. The following persons are exempt from the requirements of this Ordinance: (i) Any person who is unable to safely wear a Face Covering due to age, an underlying health condition, or who is unable to don or remove the Face Covering without the assistance of others is exempt from the requirements of this Ordinance; (ii) Persons eating or consuming food and beverages; (iii) Persons receiving medical care or treatment; 7. Any person found to have violated any mandatory provision of this Ordinance shall be guilty of a misdemeanor and shall be subject to the penalties set forth in Section 1-5-10, Municipal Code of the Town of Hilton Head Island (1983). .This Ordinance shall become effective at 11:59 o’clock, P. M., on June 30, 2020, following the adoption by the Town Council for The Town of Hilton Head Island, South Carolina, , and will expire on the sixty first day following adoption or the end of the State of Emergency in The Town of Hilton Head Island, South Carolina, whichever occurs first.

Swimming Pools and Spas Open

Swimming pools will bee open effective May 18 with restrictions as recommended by the South Carolina Department of Health and Environmental Control and the Center for Disease Control and Prevention. According to the CDC, the virus that causes COVID-19 cannot be spread to people through the water in pools, hot tubs, spas, or water play areas. However, the opportunity for transmitting the virus does exist in surrounding areas. While a number of measures are in place to ensure safety and encourage compliance, Owners and guests are responsible for their own actions and limitations of use in order to contribute to the collective safety and well-being of all. Please be diligent in self-monitoring and take note of the following and assist in the safe reopening process of our pool area:

1. Person-to-person interaction and activities between members of separate households should be limited and social distancing of six feet between them should be practiced (DHEC).

2. Only 20% of normal occupancy or 5 people (staff and visitors) per 1000 square feet of pool and deck area, whichever is less, is allowed (DHEC). 3. All staff, patrons, and swimmers should wash their hands often and cover their coughs and sneezes (CDC). 4. Use of cloth face coverings is encouraged as is feasible. Face coverings are most essential in times when physical distancing is difficult. Those wearing face coverings should not wear them in the water. Cloth face coverings can be difficult to breathe through when they’re wet (CDC). 5. Stay home if you have symptoms of COVID-19, have tested positive for COVID-19, or were exposed to someone with COVID-19 within the last 14 days (CDC).

6. Parents should consider if their children are capable of staying at least 6 feet apart from people they don’t live with before taking them to a public aquatic venue (CDC).

7. All owners and guests will be responsible for cleaning their pool chair or lounge chair before and after use

FAILURE TO COMPLY WITH THE RECOMMENDED GUIDELINES MAY REQUIRE CLOSURE OF THE POOL WITHOUT NOTICE


The Self-Quarantine Order For Visitors from Hot Spots Has Been Lifted As of May 1, 2020

Public Beach Accesses and Parks

Beach access is available from all of our properties at this time. 

Wear Masks
Town Council also passed a resolution encouraging everyone to wear masks in retail stores and to follow other measures Governor Henry McMaster recommended in his orders issued for businesses. This is to help protect you from getting the coronavirus or from spreading the virus. You can visit the CDC.gov for instructions on how to make and properly wear a mask.

Retail Business
Businesses that have been given the green light to reopen under Governor McMaster's latest order include:

  • Furniture and home-furnishings stores
  • Clothing, shoe, and clothing-accessory stores
  • Jewelry, luggage, and leather goods stores
  • Department stores, with the exception of hardware and home-improvement stores
  • Sporting goods stores
  • Book, craft, and music stores
  • Flea markets
  • Florists and flower stores

Those business must adhere to strict social distancing requirements, operating at 20% occupancy or five (5) customers per 1,000 square feet, whichever is less. In addition, businesses must not knowingly allow customers to congregate within six feet of one another, excluding families, and follow relevant CDC and DHEC guidelines.


Here are the latest updates on COVID-19 response in our community:

Coronavirus Cases on Hilton Head Island
A small number of cases of the coronavirus have been reported for Hilton Head Island, according to zip code data the S.C. Department of Health and Environmental Control (DHEC) released today. A list of cases by county and zip code are available on DHEC's website. This information is updated daily and shows results for the previous 14 days.


What We Are Doing Today

Since the outbreak of the pandemic, our team has been fully briefed on essential preparatory and prevention measures. These range from hygiene measures including increased cleaning and sanitizing frequency to guidelines on how to handle suspected or confirmed cases of COVID-19. 

We are following the recommendations of the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) and all relevant national, state and local authorities for specific requirements to ensure the actions we take are both comprehensive and suitable. 

Your safety as well as the safety of our team members are our highest priority. Our actions demonstrate a firm commitment to deploying appropriate resources to help maintain a healthy environment for our property owners, guests and team members.   

Cancellation Policy Adjustments 

We are constantly updating our cancellation policy to reflect the latest developments related to COVID-19 and to offer our guests as much flexibility and comfort in their planning as can be reasonably expected. As the situation evolves over the coming days, please check this website for the latest information.

At the moment, our policy for individual guests allows for a free modification of your reservation for up to one year. All monies paid towards your current reservation may be applied to any future reservation within the next 12 months. Please take advantage of this if at all possible. Reschedule for a beautiful fall vacation or reserve your family vacation for next year. If you purchased Travel Insurance please refer to your individual policy for your terms of coverage or go to this link for more information.

Our commitment to our guests remains steadfast as COVID-19 affects travel plans around the world.

Be assured that our team is doing their utmost to provide you with the highest levels of service and a safe environment before, during and after your stay with us.

Restaurants and Bars

Effective Monday, May 11th at 12:01 a.m., restaurants are allowed to provide indoor dining for 50% of its occupancy.

Outdoor Activity Recommendations

It is recommended that we practice "social distancing,"  which I'm sure you have all heard and hopefully are doing. Staying at least 6 feet away from others if you have to go out. Staying home if you have any signs of illness. We are also advised to get fresh air, sunshine and keep up with some kind of physical activity if possible.  Our bike paths and our golf courses are open and provide a great place to practice this.

We are doing our best to responsibly update those whose vacations and properties are affected during this time with the most current information we can provide. We welcome those who still want to come but we cannot promise a vacation as usual. The town or state may initiate new requirements, the grocery stores may not always be fully stocked and there may be other unforeseen inconveniences. Only our commitment to serve you will be unchanged.

Thank you again for your ongoing trust in Vacation Time – in good times, and even more so in these challenging times.


Swimming Pools and Spas Open

Swimming pools will bee open effective May 18 with restrictions as recommended by the South Carolina Department of Health and Environmental Control and the Center for Disease Control and Prevention. According to the CDC, the virus that causes COVID-19 cannot be spread to people through the water in pools, hot tubs, spas, or water play areas. However, the opportunity for transmitting the virus does exist in surrounding areas. While a number of measures are in place to ensure safety and encourage compliance, Owners and guests are responsible for their own actions and limitations of use in order to contribute to the collective safety and well-being of all. Please be diligent in self-monitoring and take note of the following and assist in the safe reopening process of our pool area:

1. Person-to-person interaction and activities between members of separate households should be limited and social distancing of six feet between them should be practiced (DHEC).

2. Only 20% of normal occupancy or 5 people (staff and visitors) per 1000 square feet of pool and deck area, whichever is less, is allowed (DHEC). 3. All staff, patrons, and swimmers should wash their hands often and cover their coughs and sneezes (CDC). 4. Use of cloth face coverings is encouraged as is feasible. Face coverings are most essential in times when physical distancing is difficult. Those wearing face coverings should not wear them in the water. Cloth face coverings can be difficult to breathe through when they’re wet (CDC). 5. Stay home if you have symptoms of COVID-19, have tested positive for COVID-19, or were exposed to someone with COVID-19 within the last 14 days (CDC).

6. Parents should consider if their children are capable of staying at least 6 feet apart from people they don’t live with before taking them to a public aquatic venue (CDC).

7. All owners and guests will be responsible for cleaning their pool chair or lounge chair before and after use

FAILURE TO COMPLY WITH THE RECOMMENDED GUIDELINES MAY REQUIRE CLOSURE OF THE POOL WITHOUT NOTICE


The Self-Quarantine Order For Visitors from Hot Spots Has Been Lifted As of May 1, 2020

Public Beach Accesses and Parks

Beach access is available from all of our properties at this time. 

Wear Masks
Town Council also passed a resolution encouraging everyone to wear masks in retail stores and to follow other measures Governor Henry McMaster recommended in his orders issued for businesses. This is to help protect you from getting the coronavirus or from spreading the virus. You can visit the CDC.gov for instructions on how to make and properly wear a mask.

Retail Business
Businesses that have been given the green light to reopen under Governor McMaster's latest order include:

  • Furniture and home-furnishings stores
  • Clothing, shoe, and clothing-accessory stores
  • Jewelry, luggage, and leather goods stores
  • Department stores, with the exception of hardware and home-improvement stores
  • Sporting goods stores
  • Book, craft, and music stores
  • Flea markets
  • Florists and flower stores

Those business must adhere to strict social distancing requirements, operating at 20% occupancy or five (5) customers per 1,000 square feet, whichever is less. In addition, businesses must not knowingly allow customers to congregate within six feet of one another, excluding families, and follow relevant CDC and DHEC guidelines.


Here are the latest updates on COVID-19 response in our community:

Coronavirus Cases on Hilton Head Island
A small number of cases of the coronavirus have been reported for Hilton Head Island, according to zip code data the S.C. Department of Health and Environmental Control (DHEC) released today. A list of cases by county and zip code are available on DHEC's website. This information is updated daily and shows results for the previous 14 days.


What We Are Doing Today

Since the outbreak of the pandemic, our team has been fully briefed on essential preparatory and prevention measures. These range from hygiene measures including increased cleaning and sanitizing frequency to guidelines on how to handle suspected or confirmed cases of COVID-19. 

We are following the recommendations of the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) and all relevant national, state and local authorities for specific requirements to ensure the actions we take are both comprehensive and suitable. 

Your safety as well as the safety of our team members are our highest priority. Our actions demonstrate a firm commitment to deploying appropriate resources to help maintain a healthy environment for our property owners, guests and team members.   

Cancellation Policy Adjustments 

We are constantly updating our cancellation policy to reflect the latest developments related to COVID-19 and to offer our guests as much flexibility and comfort in their planning as can be reasonably expected. As the situation evolves over the coming days, please check this website for the latest information.

At the moment, our policy for individual guests allows for a free modification of your reservation for up to one year. All monies paid towards your current reservation may be applied to any future reservation within the next 12 months. Please take advantage of this if at all possible. Reschedule for a beautiful fall vacation or reserve your family vacation for next year. If you purchased Travel Insurance please refer to your individual policy for your terms of coverage or go to this link for more information.

Our commitment to our guests remains steadfast as COVID-19 affects travel plans around the world.

Be assured that our team is doing their utmost to provide you with the highest levels of service and a safe environment before, during and after your stay with us.

Restaurants and Bars

Effective Monday, May 11th at 12:01 a.m., restaurants are allowed to provide indoor dining for 50% of its occupancy.

Outdoor Activity Recommendations

It is recommended that we practice "social distancing,"  which I'm sure you have all heard and hopefully are doing. Staying at least 6 feet away from others if you have to go out. Staying home if you have any signs of illness. We are also advised to get fresh air, sunshine and keep up with some kind of physical activity if possible.  Our bike paths and our golf courses are open and provide a great place to practice this.

We are doing our best to responsibly update those whose vacations and properties are affected during this time with the most current information we can provide. We welcome those who still want to come but we cannot promise a vacation as usual. The town or state may initiate new requirements, the grocery stores may not always be fully stocked and there may be other unforeseen inconveniences. Only our commitment to serve you will be unchanged.

Thank you again for your ongoing trust in Vacation Time – in good times, and even more so in these challenging times.