FAQs

A deposit of 50% of the rental rate is required on all reservations at the time of booking.  The balance is due 30 days prior to arrival

We do send an email confirmation and an invitation to log in to your Guest Portal.  This is where you will get important information about your specific property, gate codes, door codes, etc. You will be able to make your final payment here as well.  A reminder of the second or final payment due will be sent to your email 30 days prior to your arrival. 

You will pick up your keys, car passes, check-in package and/or keyless entry code at: 

Vacation Time of Hilton Head

3 Lemoyne Ave. Hilton Head, SC. 

Before checking out, please start dishwasher, take out the trash, put dirty linens in the bathroom.  

Leave keys and fobs with the front desk at Vacation Time or if an early check-out, leave keys in drop box to the left of the front door of the office. 

We are open 7 days a week.  Hours of operation:

Monday-Saturday 8:30 AM to 5:30 PM

Sunday 11:00 AM to 5:30 PM

All registering guests must be at least 25 years of age or be accompanied by a responsible adult.

All of our accommodations are either oceanfront, ocean view or have easy access to the beach. 

All of our accommodations have access to a swimming pool.

All units have fully furnished kitchens and are set up with a starter supply of amenities including, small bars of soap, shampoo, conditioner, dish soap, a couple of garbage bags, toilet paper, Kleenex and linens.  There may not be a sufficient amount to last for the duration of your stay. You may want to bring additional supplies. 

You will need: Beach/Pool towels, Beach Chairs, Salt and Pepper Shakers, laundry soap, etc.